Shipping services
We are happy to provide shipping services to our customers. FITVII official mall chooses the most reliable courier company for cooperation. Customers can not only enjoy fast shipping of almost all items in the FITVII store, but also experience various safe and secure shipping methods. Your beloved items are always packed properly by our professional warehouse staff.
We have two different fulfillment centers in the US and China. Shipping times and shipping methods depend on your location.
Shipping is free on orders over $39.9.
Wrong address
- It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times. If you believe you have provided the wrong shipping address, please contact us immediately.
Transportation time
- The shipping times mentioned in the guidelines below do not include order processing time. Except for pre-order products, order processing time usually takes about 1-2 business days. Shipping times are for business days only and do not include holidays or non-business days. Shipping time will depend on the shipping method.
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Fast Shipping · 2–4 Business Days* Delivery times may vary depending on factors such as remote areas, peak seasons, weather, stockouts, and carrier delays.
When will I receive the tracking number?
- Of course, we will provide you with a tracking number for each order from FITVII official store. A tracking number will be provided once your order has shipped.
Who will be responsible for possible customs fees and taxes?
- Imported goods may be subject to taxes and are usually subject to national laws. FITVII Official is not responsible for any tax invoices charged for its products. Shipping charges are estimates and may depend on different policies and tax rates applicable in each country. Please contact your local customs office for details.
Regarding customs duties, we cannot guarantee that it will be free.
- Buyer is responsible for paying customs duties. This is the regulation of any country. It is collected by your government and used to improve people's lives and public facilities. Sincerely hope you can understand!
If the package cannot be delivered or returned due to the buyer's failure to cooperate with customs clearance/payment of duties, the buyer will not be refunded if the buyer has not completed customs clearance. In the end, the buyer did not receive the goods and could not get a refund.
Any questions, feel free to contact our customer support at
service@fitvii.com
Support@fitvii.com.
Blood pressure, blood glucose, and ECG/EKG watch, which data achieves 95%+ correlation with standard cuff readings after calibration.
Let customers speak for us
I've used this every day for 41 days now, long enough to know what works and what does not. After 5 weeks, the trend screens are giving me a much clearer sense of my routine than a pile of handwritten notes ever did. The daily and weekly summaries are easy to explain at an appointment or share with family. It feels like it was designed with real people in mind.
I'm 60 and I don't have much patience for complicated gadgets. I set a few simple reminders around morning coffee, and they are noticeable without being annoying. The prompts have helped me remember to move, drink water, and check in on my routine more consistently. I would gladly recommend it to friends in my age group.
I'm 61 and I don't have much patience for complicated gadgets. My order arrived in 2 days, the tracking notices were easy to follow, and the box was clean and secure. Everything inside was organized, so I could charge it and get started without searching for missing pieces. For someone my age, that kind of simplicity means a great deal.
I bought this after my last checkup because I wanted an easier way to stay aware of my numbers. The numbers are large, bright, and easy to read without hunting for my glasses. The menus use plain wording, and I can check the main health information with just a couple of taps. It has earned a permanent place in my daily routine.
It looks very stylish on my wrist. It's not bulky like some other fitness trackers. I can wear it to the store or to dinner, and it looks great with any outfit.
I took the weekly health report from the app to my doctor's office. He was really impressed with how consistent and accurate the heart rate and BP data looked. He said it's a good tool.
I bought this after my last checkup because I wanted an easier way to stay aware of my numbers. I had a question about pairing the app and sent customer service a message. They replied in about 6 hours with clear steps and did not talk down to me. Their patience turned what could have been frustrating into a simple fix. It has earned a permanent place in my daily routine.
The delivery guy was very courteous, and the package was left at my door in a safe place. I appreciate that the seller used a reliable shipping company.
I can't always read the screen perfectly. The watch speaks the numbers out loud when I press the button. This audio feature is a huge help for me. I'm very thankful for it.
The courier placed it right on my porch in a secure spot. The tracking said "out for delivery", and it arrived by 2 PM. Great last-mile delivery service.
I wanted a watch that I wouldn't have to charge every night. I tested it, and I get about 6 full days on a single charge with normal health tracking. That exceeds my expectations.
I ordered this as a gift for my sister, and I was happy to see it came in a nice, sturdy box with a ribbon. It was ready to give as a present straight out of the shipping package.
After 4 months, the charging cable stopped working. I contacted them, and they sent me a brand new cable under the warranty. They honored it without any hassle. Trustworthy seller.
I'm not good with technology, but my husband set this up for me in about 5 minutes. Now I just glance at my wrist to check if my BP is in a good range. It's so simple to use.
Sometimes my fingers are a bit dry and rough, but the screen still responds to my taps perfectly. No lag or frustration. It's very well made for older hands.