Shipping services

shipping

We are happy to provide shipping services to our customers. FITVII official mall chooses the most reliable courier company for cooperation. Customers can not only enjoy fast shipping of almost all items in the FITVII store, but also experience various safe and secure shipping methods. Your beloved items are always packed properly by our professional warehouse staff.

We have two different fulfillment centers in the US and China. Shipping times and shipping methods depend on your location.

Shipping is free on orders over $79.

Wrong address

  • It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times. If you believe you have provided the wrong shipping address, please contact us immediately.


Transportation time

  • The shipping times mentioned in the guidelines below do not include order processing time. Except for pre-order products, order processing time usually takes about 1-5 business days. Shipping times are for business days only and do not include holidays or non-business days. Shipping time will depend on the shipping method.


We offer two different shipping methods: regular international shipping ($7.9-$9.9) and air VIP shipping($19.9). The corresponding shipping times are:
US areas:

  • Standard shipping 7-12 business days
  • VIP shipping 3-7 business days

Canada areas

  • Standard shipping 14-22 business days
  • VIP shipping 7-15 business days

South East Asia

  • Standard shipping 15-25 business days
  • VIP shipping 12-18 business days

Europe areas

  • Standard shipping 16-25business days
  • VIP shipping 12-18 business days

Remote areas

  • Standard shipping 22-35 business days
  • VIP shipping 18-28 business days


When will I receive the tracking number?

  • Of course, we will provide you with a tracking number for each order from FITVII official store. A tracking number will be provided once your order has shipped.


Who will be responsible for possible customs fees and taxes?

  • Imported goods may be subject to taxes and are usually subject to national laws. FITVII Official is not responsible for any tax invoices charged for its products. Shipping charges are estimates and may depend on different policies and tax rates applicable in each country. Please contact your local customs office for details.


Regarding customs duties, we cannot guarantee that it will be free.

  • Buyer is responsible for paying customs duties. This is the regulation of any country. It is collected by your government and used to improve people's lives and public facilities. Sincerely hope you can understand!


If the package cannot be delivered or returned due to the buyer's failure to cooperate with customs clearance/payment of duties, the buyer will not be refunded if the buyer has not completed customs clearance. In the end, the buyer did not receive the goods and could not get a refund.

Any questions, feel free to contact our customer support at Support@fitvii.com.

FAQS About GT5

Why do we recommend buying Fitvii GT5?

There are always good products out there, but finding them is hard.

We followed doctors' advice, designed Fitvii GT5, and achieved a technological breakthrough. So we are very confident in Fitvii GT5, but due to the suppression of large companies, it is difficult to expose it. If you see us, buy it, it will good for you.

Why GT5 watches are in short supply?

Materials and tight supply of Fitvii GT5 (GT2 has been discontinued), once sold out, supply will not be available for another two months. It won't be available for two months and prices may rise again. We may transfer goods from other warehouses, and the price may increase again. We may transfer goods from other warehouses.

Why we make the GT5 blood pressure watch?

Anyone over the age of 30 will face blood pressure problems.

We hope to develop a watch with thehighest cost performance that can be affordable by all people. FITVII GT5 breaks technical boundaries and iscost-effective. This Smartwatch Does  is only a quarter of 95% for a Quarter of the Price of the Big Brands.

How many languages does the watch support?

🌐13 languages (English, Español, Deutsch, Italiano, Français, Português, svenska, Turkish, Traditional Chinese, 日本語, 한국인, etc.)

What are the rules of cancelling orders

All orders can be canceled for free within 24 hours. Since the credit card platform charges fees, a handling fee equivalent to 10% of the product price will be charged. Please consider your purchase carefully to avoid cancellation fees.

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