Shipping services
We are happy to provide shipping services to our customers. FITVII official mall chooses the most reliable courier company for cooperation. Customers can not only enjoy fast shipping of almost all items in the FITVII store, but also experience various safe and secure shipping methods. Your beloved items are always packed properly by our professional warehouse staff.
We have two different fulfillment centers in the US and China. Shipping times and shipping methods depend on your location.
Shipping is free on orders over $39.9.
Wrong address
- It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times. If you believe you have provided the wrong shipping address, please contact us immediately.
Transportation time
- The shipping times mentioned in the guidelines below do not include order processing time. Except for pre-order products, order processing time usually takes about 1-2 business days. Shipping times are for business days only and do not include holidays or non-business days. Shipping time will depend on the shipping method.
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Fast Shipping · 5–9 Business Days* Delivery times may vary depending on factors such as remote areas, peak seasons, weather, stockouts, and carrier delays.
When will I receive the tracking number?
- Of course, we will provide you with a tracking number for each order from FITVII official store. A tracking number will be provided once your order has shipped.
Who will be responsible for possible customs fees and taxes?
- Imported goods may be subject to taxes and are usually subject to national laws. FITVII Official is not responsible for any tax invoices charged for its products. Shipping charges are estimates and may depend on different policies and tax rates applicable in each country. Please contact your local customs office for details.
Regarding customs duties, we cannot guarantee that it will be free.
- Buyer is responsible for paying customs duties. This is the regulation of any country. It is collected by your government and used to improve people's lives and public facilities. Sincerely hope you can understand!
If the package cannot be delivered or returned due to the buyer's failure to cooperate with customs clearance/payment of duties, the buyer will not be refunded if the buyer has not completed customs clearance. In the end, the buyer did not receive the goods and could not get a refund.
Any questions, feel free to contact our customer support at
service@fitvii.com
Support@fitvii.com.
Blood pressure, blood glucose, and ECG/EKG watch, which data achieves 95%+ correlation with standard cuff readings after calibration.
Let customers speak for us
No issues with Samsung Galaxy. Notifications and calls come through instantly.
Used to average 4k. Now hit 10k almost every day. Daily goal feature works.
He was nervous about water damage. It's been two weeks and no issues. True waterproof.
He uses it to track rehab walks. The vibration reminds him to get up every hour. Great tool.
He has COPD and checks SpO2 throughout the day. Says it helps him manage his breathing.
He's 71 and now walks 3 miles daily just to beat me. Best motivation ever.
He lives alone in Florida. I get alerts if he falls. Tested it and it works perfectly.
He had a stent put in last year. This gives him confidence to stay active safely.
He has poor eyesight and struggles with his phone. This watch shows time and steps big and clear.
He was impressed how simple it was. Said it's easier than Apple Watch.
He switched after his Fitbit died. Says this has more features for less money.
He's 74 and never wore a watch before. Now he checks his steps every evening. Huge win for his health.
He shows the trend to his cardiologist. The data matches his home monitor closely.
He's anxious about appointments. The breathing exercise helps him calm down beforehand.
He sets a vibrating reminder for each dose. No more missed pills. Excellent feature.