Shipping services
We are happy to provide shipping services to our customers. FITVII official mall chooses the most reliable courier company for cooperation. Customers can not only enjoy fast shipping of almost all items in the FITVII store, but also experience various safe and secure shipping methods. Your beloved items are always packed properly by our professional warehouse staff.
We have two different fulfillment centers in the US and China. Shipping times and shipping methods depend on your location.
Shipping is free on orders over $79.
Wrong address
- It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times. If you believe you have provided the wrong shipping address, please contact us immediately.
Transportation time
- The shipping times mentioned in the guidelines below do not include order processing time. Except for pre-order products, order processing time usually takes about 1-5 business days. Shipping times are for business days only and do not include holidays or non-business days. Shipping time will depend on the shipping method.
We offer two different shipping methods: regular international shipping ($7.9-$9.9) and air VIP shipping($19.9). The corresponding shipping times are:
US areas:
- Standard shipping 7-12 business days
- VIP shipping 3-7 business days
Canada areas
- Standard shipping 14-22 business days
- VIP shipping 7-15 business days
South East Asia
- Standard shipping 15-25 business days
- VIP shipping 12-18 business days
Europe areas
- Standard shipping 16-25business days
- VIP shipping 12-18 business days
Remote areas
- Standard shipping 22-35 business days
- VIP shipping 18-28 business days
When will I receive the tracking number?
- Of course, we will provide you with a tracking number for each order from FITVII official store. A tracking number will be provided once your order has shipped.
Who will be responsible for possible customs fees and taxes?
- Imported goods may be subject to taxes and are usually subject to national laws. FITVII Official is not responsible for any tax invoices charged for its products. Shipping charges are estimates and may depend on different policies and tax rates applicable in each country. Please contact your local customs office for details.
Regarding customs duties, we cannot guarantee that it will be free.
- Buyer is responsible for paying customs duties. This is the regulation of any country. It is collected by your government and used to improve people's lives and public facilities. Sincerely hope you can understand!
If the package cannot be delivered or returned due to the buyer's failure to cooperate with customs clearance/payment of duties, the buyer will not be refunded if the buyer has not completed customs clearance. In the end, the buyer did not receive the goods and could not get a refund.
Any questions, feel free to contact our customer support at Support@fitvii.com.
New blood glucose, blood pressure, and ECG watch, data accuracy increased by 50%!
Let customers speak for us
Well, now that the price has dropped, I bought two more GT5 PRO MAX watches to give to friends. I previously paid $164.9 for a FitviiGT5 PRO MAX watch, but I have to say the technology is really great. Definitely worth having.
Tried two other watches in this price range and returned them both. Kept this one because of the style, ease of use, and battery life. Accuracy of health measurements/steps are within range and I compare against medical measurements and know tolerances on my watch..Purchase December, 2024 and still works as new. Everyday wearing and takes the abuse. Recommended.
I brought this watch to replace my old one. This watch is so comfortable to wear. I work in the medical field and when it gets busy I would forget my medication I have to take, the reminder goes off on the watch and I step away and take it. With the extra watch band that came with it ,makes it easy to change if something gets on it. I highly recommend this watch.
This watch allows me to track my blood pressure anytime, anywhere, and the blood pressure data is accurate.
I got this for my wife. It looks very masculine. He loves it. The steps counting works great, and all the others features. It seems good quality.
I am happy with my watch and the functions. Unfortunately on April 24/25 it does not want to charge the battery. What do I do now.
Love everything this watch does. Works with my phone well.
I bought this as a Valentine's Day gift, and my wife loves it! The women's health tracking and AliPay feature make her life so much easier.
I have tried several Smart Watches, and this one is the best for the cost.
I got this for my grandma, and she loves it! The easy-to-read display and one-tap ECG function make it perfect for her.
I am over 40 y.o. and already experiencing health problems that is why this product is a must have for me. It is handy, easy to use, realible and has a good moblie app to store my health readings. Defintely a good buy!
I got one for myself and one for my sister. She loves the fitness tracking, and I love the sleep monitoring and stress test!
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My mom loves it
I have been very happy with this watch. The face is big enough that I can read the time as well as the steps and other data.