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Continue shoppingWhat Happens After You Order?
From order confirmation to delivery, setup guidance, returns, and warranty support — FITVII keeps you informed every step of the way.
Order Placed Successfully
Once your order is placed, we begin preparing it right away.
Instant Confirmation
You’ll receive an order confirmation email immediately. Please review your shipping address carefully.
Shipping Notice Within 2 Days
Once your order ships, we’ll send a tracking notification so you can follow your package.
In-Transit Update
We’ll keep you updated while your order is on the way, usually within 3 days.
Delivery Update
Most orders arrive within 2–4 Business days. We’ll notify you when your package is expected to arrive or has been delivered.
Activate Your Warranty
After receiving your watch, you can activate your FITVII warranty for added peace of mind.
Tutorial Video Guidance
Access easy-to-follow setup and tutorial videos to help you get started quickly.
1-on-1 Support
Need help setting up your watch? Our customer support team is here to guide you.
45-Day Hassle-Free Returns
Try your FITVII watch with confidence. You can request a return within 45 days.
1 year Free Repair Support
Your purchase is protected with 1 year repair support for eligible product issues.
Shipping timelines may vary slightly by location and carrier. For any order or setup questions, the FITVII support team is ready to help.