Privacy Policy
Effective Date: January 25, 2026
At Fitvii, we are committed to protecting your privacy. This Global Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our store, use our wearable devices, or interact with the Fitvii App. We adhere to the highest international standards, including the GDPR (EU/UK) and CCPA/CPRA (USA).
1. Information We Collect
We only collect information necessary to provide you with a seamless fitness and shopping experience:
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Order Information: Name, shipping/billing address, email, and phone number.
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Health & Fitness Data (Sensitive): Heart rate, sleep patterns, blood oxygen, and activity logs. This data is only processed when you voluntarily sync your device.
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Technical Data: IP address, browser type, and device identifiers collected via cookies to enhance site security.
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Location Data: Used solely for GPS exercise tracking and local weather updates (only with your explicit mobile permission).
2. Our Data Security Commitment
Your trust is our foundation. We implement robust security measures:
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AES-256 Encryption: Your sensitive health data is encrypted during transmission and storage using bank-level protocols.
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Zero Data Sales: We NEVER sell, rent, or trade your health or personal data to insurance companies, data brokers, or third-party advertisers.
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Data Minimization: We only retain your information for as long as necessary to provide our services or comply with legal obligations.
3. Your Rights & Choices
Regardless of where you live, Fitvii empowers you with the following rights:
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Right to Access & Portability: Request a copy of the personal data we hold about you.
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Right to Rectification: Request that we correct inaccurate or incomplete information.
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Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your account and all associated data.
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Right to Opt-Out (US Users): You have the right to opt-out of the "sharing" of your data for targeted advertising.
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Right to Withdraw Consent (EU/UK Users): You can revoke data processing permissions at any time via App settings or by contacting us.
4. International Data Transfers
Fitvii is a global brand. For our users in the EEA and UK, we ensure that any data transferred outside your region is protected by the European Commission’s Standard Contractual Clauses (SCCs), guaranteeing a level of protection equivalent to your local laws.
5. Third-Party Services
We use Shopify to power our online store and secure payment processors (like PayPal/Stripe) to handle transactions. These partners are PCI-compliant and adhere to strict privacy frameworks. We recommend reviewing their respective privacy policies for more details.
6. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us for immediate removal.
7. Contact Our Privacy Team
If you have questions about this policy or wish to exercise your rights, please contact our Data Protection Officer:
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Email: support@fitvii.com
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Address: Queen's Road Central, Central, HK
FAQS About GT5 Series Watches
Why do we recommend buying Fitvii GT5 Series Watches?
There are always good products out there, but finding them is hard.
We followed doctors' advice, designed Fitvii GT5 Series Watches, and achieved a technological breakthrough. So we are very confident in Fitvii GT5 Series Watches, but due to the suppression of large companies, it is difficult to expose it. If you see us, buy it, it will good for you.
Why GT5 Series watches are in short supply?
Materials and tight supply of Fitvii GT5 GT5 Series Watches(GT5 PRO) has been discontinued), It won't be available for 3 months and prices may rise again. We may transfer goods from other warehouses, and the price may increase again. We may transfer goods from other warehouses.
Why we make the GT5 Series blood pressure watch?
Anyone over the age of 30 will face blood pressure problems.
We hope to develop a watch with thehighest cost performance that can be affordable by all people. FITVII GT5 Series breaks technical boundaries and is cost-effective. This Smartwatch Does is only a quarter of 95% for a Quarter of the Price of the Big Brands.
How many languages does the watch support?
🌐13 languages (English, Español, Deutsch, Italiano, Français, Português, svenska, Turkish, Traditional Chinese, 日本語, 한국인, etc.)
What are the rules of cancelling orders
All orders can be canceled for free within 24 hours. Since the credit card platform charges fees, a handling fee equivalent to 10% of the product price will be charged. Please consider your purchase carefully to avoid cancellation fees.
Family protection-Fitvii GT5 PRO MAX
Blood pressure, blood glucose, and ECG/EKG watch, which data achieves 95%+ correlation with standard cuff readings after calibration.
Let customers speak for us
from 80765 reviewsNo issues with Samsung Galaxy. Notifications and calls come through instantly.
Used to average 4k. Now hit 10k almost every day. Daily goal feature works.
He was nervous about water damage. It's been two weeks and no issues. True waterproof.
He uses it to track rehab walks. The vibration reminds him to get up every hour. Great tool.
He has COPD and checks SpO2 throughout the day. Says it helps him manage his breathing.
He's 71 and now walks 3 miles daily just to beat me. Best motivation ever.
He lives alone in Florida. I get alerts if he falls. Tested it and it works perfectly.
He had a stent put in last year. This gives him confidence to stay active safely.
He has poor eyesight and struggles with his phone. This watch shows time and steps big and clear.
He was impressed how simple it was. Said it's easier than Apple Watch.
He switched after his Fitbit died. Says this has more features for less money.
He's 74 and never wore a watch before. Now he checks his steps every evening. Huge win for his health.
He shows the trend to his cardiologist. The data matches his home monitor closely.
He's anxious about appointments. The breathing exercise helps him calm down beforehand.
He sets a vibrating reminder for each dose. No more missed pills. Excellent feature.