Contact Us

Questions or Concerns? Hit us up with any questions about your order.
Our Customer service team is ready to assist you.

 

Contact Us

1. If u have any problem with the purchase on our official website, you can chat with us online or email us: newrelease@fitvii.com，fitviiglobal@gmail.com

2. If you have purchased the product on Amazon and have any problems, contact us by email:support@fitvii.com.

3. All products under the Fitvii brand can be found on the official website with the "Help" button for direct consultation and Q&A

4.You also Join our free FB community group, here are our product sharing and customer preference sharing, click here

In order to reply your email faster, you can show us the detail about the problems, If can, attach the order number and product's photos or video is a useful way to help us know the problem cleanly.

5. Company address:

XIHA SMART (HK) CO.， LIMITED
OFFICE UNIT B 9/F THOMSON COMMBLDG 8 THOMSON RDCK