Contact Us

Questions or Concerns? Hit us up with any questions about your order.
Our Customer service team is ready to assist you.

 

Contact Us

If u have any problem with the purchase on our official website, you can chat with us online or email us: support@fitvii.com,  fitviisns@gmail.com.

2. All products under the Fitvii brand can be found on the official website with the "Help" button for direct consultation and Q&A

3.In order to reply your email faster, you can show us the detail about the problems, If can, attach the order number and product's photos or video is a useful way to help us know the problem cleanly.

4. Company address:

XIHA SMART (HK) CO., LIMITED
OFFICE UNIT B 9/F THOMSON COMMBLDG 8 THOMSON RDCK

 

 


FITVII Support

Need help choosing your watch?

Our support team can help with product questions, order details, warranty support, and choosing the right GT5 PRO MAX style.

Helpful guidance before and after purchase
Support for order number, delivery, returns, and warranty
Friendly assistance for family care and smartwatch setup questions
Tip: If your question is about an existing order, please include your order number so we can help faster.

Contact form

Send us a message and our FITVII support team will help you as soon as possible.

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