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1. If u have any problem with the purchase on our official website, you can chat with us online or email us:email@example.com
2. If you have purchased the product on Amazon and have any problems, contact us by email:firstname.lastname@example.org.
In order to reply your email faster, you can show us the detail about the problems, If can, attach the order number and product's photos or video is a useful way to help us know the problem cleanly
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