Shipping services
We are happy to provide shipping services to our customers. FITVII official mall chooses the most reliable courier company for cooperation. Customers can not only enjoy fast shipping of almost all items in the FITVII store, but also experience various safe and secure shipping methods. Your beloved items are always packed properly by our professional warehouse staff.
We have two different fulfillment centers in the US and China. Shipping times and shipping methods depend on your location.
Shipping is free on orders over $79.
Wrong address
- It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times. If you believe you have provided the wrong shipping address, please contact us immediately.
Transportation time
- The shipping times mentioned in the guidelines below do not include order processing time. Except for pre-order products, order processing time usually takes about 1-5 business days. Shipping times are for business days only and do not include holidays or non-business days. Shipping time will depend on the shipping method.
We offer two different shipping methods: regular international shipping ($7.9-$9.9) and air VIP shipping($19.9). The corresponding shipping times are:
US areas:
- Standard shipping 7-12 business days
- VIP shipping 3-7 business days
Canada areas
- Standard shipping 14-22 business days
- VIP shipping 7-15 business days
South East Asia
- Standard shipping 15-25 business days
- VIP shipping 12-18 business days
Europe areas
- Standard shipping 16-25business days
- VIP shipping 12-18 business days
Remote areas
- Standard shipping 22-35 business days
- VIP shipping 18-28 business days
When will I receive the tracking number?
- Of course, we will provide you with a tracking number for each order from FITVII official store. A tracking number will be provided once your order has shipped.
Who will be responsible for possible customs fees and taxes?
- Imported goods may be subject to taxes and are usually subject to national laws. FITVII Official is not responsible for any tax invoices charged for its products. Shipping charges are estimates and may depend on different policies and tax rates applicable in each country. Please contact your local customs office for details.
Regarding customs duties, we cannot guarantee that it will be free.
- Buyer is responsible for paying customs duties. This is the regulation of any country. It is collected by your government and used to improve people's lives and public facilities. Sincerely hope you can understand!
If the package cannot be delivered or returned due to the buyer's failure to cooperate with customs clearance/payment of duties, the buyer will not be refunded if the buyer has not completed customs clearance. In the end, the buyer did not receive the goods and could not get a refund.
Any questions, feel free to contact our customer support at Support@fitvii.com.
New blood glucose, blood pressure, and ECG watch, data accuracy increased by 50%!
Let customers speak for us
This senior version of smart watch is use friendly. The battery life is very long (about a week) and essential function are included even the emergency call. The functions are all aligned with my Apple phone where one can get assess to all health inf. It also includes SPO2, BPM, steps, exercise, weather , etc. Excellent!
I've purchased this as a gift to my dad and he told me that he loves it. It's not too hard to use and good for checking his health status. Will recommend to others.
Monitors sleep quality, sleep cycles, and nighttime disturbances, ensuring better health and recovery.
My mom lives alone, and this watch makes me feel more connected to her. The SOS and location sharing feature means I’ll know if something goes wrong.
Answer calls directly on your wrist and stay connected without reaching for your phone.
She’s not tech-savvy, but this watch is simple. The large screen and one-touch SOS button make it easy for her to get help if needed. Great for elderly moms.
With just one press, call for help anytime, anywhere perfect for elderly women, solo travelers, or active moms.
My grandma had a minor fall, and the watch immediately detected it and sent an alert. She wasn‘t hurt, but we were amazed by how well it worked!
I gave this to my mom for her BirthDay, and she loves it! The SOS emergency call feature gives both of us peace of mind. She feels safer going for walks alone now.
The watch does have fall detection. read blood pressure or have swimming as an activity. Highly recommended, it has everything I need.
I bought this as a Mother's Day gift, and my mom loves it! The heart rate, ECG, and blood sugar tracking help her stay on top of her health.
It broke in June while I was traveling (forgot the charging cable). Contacted customer service and fitvii immediately replaced it for me.
It just WORKS. No issues, no complaints, just a great experience.
I use this smartwatch daily for my workouts, and the activity tracking is spot-on. It counts my steps, tracks calories, and even reminds me to move when I sit too long!
My grandma had a minor fall, and the watch immediately detected it and sent an alert. She wasn't hurt, but we were amazed by how well it worked!
