Shipping services
We are happy to provide shipping services to our customers. FITVII official mall chooses the most reliable courier company for cooperation. Customers can not only enjoy fast shipping of almost all items in the FITVII store, but also experience various safe and secure shipping methods. Your beloved items are always packed properly by our professional warehouse staff.
We have two different fulfillment centers in the US and China. Shipping times and shipping methods depend on your location.
Shipping is free on orders over $79.
Wrong address
- It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times. If you believe you have provided the wrong shipping address, please contact us immediately.
Transportation time
- The shipping times mentioned in the guidelines below do not include order processing time. Except for pre-order products, order processing time usually takes about 1-5 business days. Shipping times are for business days only and do not include holidays or non-business days. Shipping time will depend on the shipping method.
We offer two different shipping methods: regular international shipping ($7.9-$9.9) and air VIP shipping($19.9). The corresponding shipping times are:
US areas:
- Standard shipping 7-12 business days
- VIP shipping 3-7 business days
Canada areas
- Standard shipping 14-22 business days
- VIP shipping 7-15 business days
South East Asia
- Standard shipping 15-25 business days
- VIP shipping 12-18 business days
Europe areas
- Standard shipping 16-25business days
- VIP shipping 12-18 business days
Remote areas
- Standard shipping 22-35 business days
- VIP shipping 18-28 business days
When will I receive the tracking number?
- Of course, we will provide you with a tracking number for each order from FITVII official store. A tracking number will be provided once your order has shipped.
Who will be responsible for possible customs fees and taxes?
- Imported goods may be subject to taxes and are usually subject to national laws. FITVII Official is not responsible for any tax invoices charged for its products. Shipping charges are estimates and may depend on different policies and tax rates applicable in each country. Please contact your local customs office for details.
Regarding customs duties, we cannot guarantee that it will be free.
- Buyer is responsible for paying customs duties. This is the regulation of any country. It is collected by your government and used to improve people's lives and public facilities. Sincerely hope you can understand!
If the package cannot be delivered or returned due to the buyer's failure to cooperate with customs clearance/payment of duties, the buyer will not be refunded if the buyer has not completed customs clearance. In the end, the buyer did not receive the goods and could not get a refund.
Any questions, feel free to contact our customer support at Support@fitvii.com.
New blood glucose, blood pressure, and ECG watch, data accuracy increased by 50%!
Let customers speak for us
It was perfect. Thanks
Everything works. love the bracelet; much better than apple watch for most stuff
Smart watch Nice
Look good for use monitor BP and also heart rate. BP monitor look accurately.
We are very impressed with the range of health measurements and their accuracy !
Also easy to use with daily data saved to our iPad. Order and delivery service both excellent. Couldn’t be happier. THANK YOU !
It has been over two months and it has not arrived.
Order # 11335
Tracking # 4PX3001409036918CN
Please email when it arrives or if if it is sent back to a deliver place like FedX
Thank you
I buy this watch mainly for its BP capability, and it's completely accurate.
The "free gift" watch The "free gift" watch is also of good quality ,
I feel happy.
This is a really really great smartwatch... can't believe that I didnt get this earlier. Set up was pretty easy.. long press the side button and it has you download an app which pairs with the watch. After the set up on the phone is easy. And I love how convenient it is that you get to see all your calls and messages right on your wrists. No need to take out my phone. It's also waterproof and the best part... it helps to track your b/p and all that good health stuff.
I bought a GT5 watch before, and when I saw that the dial of this upgraded GT5 Plus watch was bigger, I bought it immediately.
1. The upgraded GT5 Plus does have a bigger dial and is very comfortable to wear.
2. The EMP function has been added, which is very interesting. It feels like acupuncture and is a bit painful. I heard that it can help lose weight, but who knows.
3. Blood sugar, ECG, weather, stress test and other functions have been added, which are not available on the old version of GT5.
4. Uric acid and blood lipid functions have been added, but they are not very useful to me. I need blood pressure function more.
In general, this is the watch with the most health functions that I currently use, which can meet all my daily needs. Thanks FitVII for the free watch, my wife like it very much and I love Fitvii.
This is a really really great smartwatch... can't believe that I didnt get this earlier. Set up was pretty easy.. long press the side button and it has you download an app which pairs with the watch. After the set up on the phone is easy. And I love how convenient it is that you get to see all your calls and messages right on your wrists. No need to take out my phone. It's also waterproof and the best part... it helps to track your b/p and all that good health stuff.
Spoke to the company and they resolved my issue and were very kind and helpful.. I wish all the seller's were this helpful and kind For!
I freaking love this watch. Value for the money, a lot of nice tools.
Great product for my Friend,He is about to start his fitness and weight loss journey and I love the complimentary round watch.
I bought this for my in-law. Setting it up is a breeze' C simply download the app and choose your preferred display language. Packed with fantastic features, my in-law particularly enjoys the heart-rate monitoring, blood sugar, blood pressure, medication reminders, and periodic prompts to stand up.
I can charge the Watch but as son as unpluged it, it does not work.
The watch is a gift for my wife. She is very pleased with it. Hereby quoting her feedback below.
Pleasantly surprised when I received the watch. The dial is stylish and beautiful. The color and texture of the strap are very nice. The battery life of the exceptional, still 80% on the third day of use. It can also record blood oxygen, heart rate and exercise steps. It has complete functions. Very nice!